Energy Casino is a casino with an electric theme. There's a great selection of slots from top developers, a live casino and a sportsbook. They're also licensed by both the Malta Gaming Authority and the UK Gambling Commission. At first glance, everything looks very promising. It's time to dive in deeper and explore all the casino features to see if it's right for our readers
What is Energy Casino Offering?
|Licence||✓||Malta Gaming Authority, UK Gambling Commission|
|Bonuses||✓||Welcome bonus, Free Spins, Reload Bonus|
|Payment Methods||25||VISA Debit, Debit Mastercard, Skrill, Neteller, Yandex, paysafecard, Zimpler, Trustly, MuchBetter, Klarna, Jeton|
|Casino Games||7||Slots, Jackpot Games, Roulette, Blackjack, Casino Hold Em, Live Casino, Live Game Shows|
|Providers||15||Microgaming, NetEnt, Wazdan, Play’N GO, Evolution, Blueprint Games, Pragmatic Play|
|Mobile App||✗||Nope, you have to play in browser|
|VIP Programme||✗||No VIP Program|
|Customer Support||✓||Email, Phone, Live chat|
Energy Casino Licensing, Safety and Trustworthiness
Whereas most casinos only carry one license, Energy Casino has two licenses. One license is from the UK Gambling Commission and the other from the Malta Gaming Authority. This alone should be enough to reassure most players about the safety of the casino, as these are two of the strictest governing agencies around.
Probe Investments Limited oversees the running of the casino and controls the personal data submitted by players. The casino will share data with third parties where it’s necessary to deliver services. According to their policy, information isn’t stored by them any longer than what’s necessary. All personal data is safely stored on their servers.
When it comes to the fairness of the games, there should be little concern. Well-known names like NetEnt provide the games at Energy Casino, Microgaming and Play’N GO. As such, players can be assured all these games meet fair play requirements.
Our Verdict: Play Here with Peace of Mind. Players have nothing to worry about while playing at this casino. It’s fully legitimate and licensed.
How I Tested Energy Casino
- Bonus and offers analysis
The bonus offers and terms are looked over carefully and compared to other notable casino offers. The welcome bonus is maybe one of the most important parts of the casino. This could be a critical deciding factor on where you sign up to play, with all else being equal.
- How easy is it to open a new account
Most casinos have a fairly straightforward registration process. Ideally, it shouldn’t take more than a few steps or ask for too much. Any casino where this is complicated automatically loses points.
- Things you need to know about their deposit methods
A greater variety of deposit methods is more convenient for players. We consider the variety of deposit methods, as well as the minimum deposit that is required.
- What their game selection looks like
The game selection is the heart of any casino experience. If the games aren’t fun, there’s little point in signing up. A casino should have a wide variety of games from top developers, so you’ll never get bored.
- The Play experience
The higher quality of the games, the better the play experience will be. While a casino could have many games, it means little if the games are lacking. When we see big names like NetEnt, Red Tiger and Play’N GO, among others, we know the play experience will be fantastic.
- How withdrawing works
Withdrawals should be processed as quickly as possible. Ideally, it shouldn’t take more than 24 hours, and the process should be simple. There should also be enough withdrawals options for any player to use.
- What do you do if you run into issues
When running into issues, most players would likely turn to the FAQ. If this fails to answer your questions, then customer support would be the next step. Casinos should have a detailed FAQ and ample support options. We also look at response times and the helpfulness of the staff.
Welcome Offers and Promos – Grab a Bonus at Energy Casino
Energy Casino has a welcome bonus as well as a few other weekly offers. The welcome bonus is a 100% match of up to €200 on your 1st deposit. When you deposit the second time, you’ll receive a reload bonus of 50% up to €200. So, it’s possible to get a total of €400.
The initial bonus comes with a wagering requirement of 25x. The reload bonus, however, has slightly higher wagering requirements of 30x. This information can be found by clicking the “T&C Apply” button on each bonus offer.
There’s a “claim an offer” button you can click on the terms page for the bonus. This prompts you to sign up if you haven’t already. After you register your account and make the first deposit, the offer should be automatically received.
Promotions and Tournaments
There’s a couple of other promotions worth mentioning. First, there’s a weekly reload bonus of 50% up to €50. However, the bonus money is only for the slot Jumanji. A weekly and monthly jackpot awaits those who play Book of Gods, Stunning Hot and Royal Crown. These jackpots are paid out randomly, be sure to read more about the exact terms of the casino website.
Currently, there’s one active tournament (BF Blast) and four others scheduled to start soon. The NetEnt tournament set to begin in about one day is sure to be exciting.
Energy Casino doesn’t have an actual VIP program with tiers; however, there are loyalty points that you can exchange for prizes. These are referred to as EngeryPoints, and you can head over to the EnergyShop to get some great rewards. Points are primarily exchanged for free spins on specific games, but you can also exchange them for money at the rate of 100 points per EUR.
Our Verdict: The Bonuses Offer Good Value. While the welcome bonus isn’t the most generous we’ve ever seen, we still think the bonuses offer good value to players overall.
Register a new Account With Energy Casino
Here we’ll go over some of the basic steps of opening an account. Generally, there’s not much difference in this from casino to casino. The registration is done in two steps here.
On the first screen, enter your email and choose your password and username. If you have a promo code, you can enter it here. The final screen requires your full name, gender, birthdate, address, phone number and currency. After you’re done, you’ll need to go to your email and verify the link sent to you.
Our Verdict: You Won’t Have any Trouble Here. You can complete two easy steps very quickly.
Energy Casino Payment Methods
|Payment Method||Type||Minimum Deposit||Maximum Deposit||Average Deposit Time||Average Withdrawal Time|
|Credit / Debit Card||€10||€5,000||10 Minutes||2 Days|
|MasterCard||Credit / Debit Card||€10||€5,000||10 Minutes||2 Days|
Energy Casino has one of the Largest Selection of Payment Methods
Simply put, we found one of the largest selections of payment methods among casinos we’ve reviewed. Almost every major form of payment is found here; there are 25 in total. In our table, we summarised some of the main ones.
Any player should easily be able to find something convenient for them. The minimum deposit of €10 is also on the lower end of what casinos require. Overall there isn’t anything to really criticise here. It’s everything we’d reasonably expect to see.
Our Verdict: An Excellent Selection of Payment Methods. With 25 payment methods to choose from, everyone should be able to find something convenient for them.
Games you can Play at Energy Casino
You can access the slots selection at Energy Casino by clicking at the top of the screen. The slot categories include hot, new, Megaways and daily jackpot. You can also sort games by developer. The selection of games is quite sizable; there are both old and new favourites.
The table games can be found under table and poker. There’s a total of 23 games which isn’t huge but still higher than many other places we’ve seen. A few of the games you can enjoy are Roulette Multiball, Joker Wild, Extra Bingo, European Roulette, American Poker V, Blackjack Classic and Baccarat.
The live casino selection is quite sizable. You’ll find Poker, Roulette, Blackjack and Baccarat along with several versions. There are also other games like Craps and Monopoly.
There’s no category for game shows specifically. However, in the live casino, you’ll find Deal or No Deal.
Energy Casino has partnered with the very best slot providers. Games come from NetEnt, Microgaming, Play’N GO, Pragmatic Play, Merkur Gaming, Blueprint Gaming and numerous others.
Energy Casino has a Great Selection of Games
Everything at Energy Casino ultimately points to a great play experience. Not only is the selection of games good, but the quality is too. Games are sourced only from the best in the industry.
In addition to the slots, there is quite a bit to be found in the live casino too. The table games selection, while not massive, does offer all the core games.
Time to Collect your Winnings? Here’s What you Need to Know
The withdrawal process here is essentially the same as many other places. The first thing you need to do is log into your account. Head over to the payments section of the account, then select the withdrawal tab. Afterwards, choose your preferred withdrawal option and enter the amount you wish to withdraw.
The minimum withdrawal amount is €20. One important thing to keep in mind is the casino will charge a fee of €5 for every withdrawal you make in a week after the first. To avoid the fee, it’s best only to request one withdrawal per week.
Banking information can be found on the terms and conditions page. From here, there’s also a link to a separate banking page that lists the various deposit and withdrawal methods.
Withdrawals at Energy Casino look Fairly Standard
Energy Casino comes with plenty of withdrawal options, so there shouldn’t be any trouble finding a convenient method. The process itself was primarily the same as other casinos we review, and there isn’t anything complicated about it.
The one negative to mention is the extra fee that this will charge on withdrawals. It’s important to note that the fee is only charged if you make more than one withdrawal per week, so it’s entirely possible to avoid it.
|Contact:||–||Average Answer Time|
|phone||+48 22 125 5116||–|
|live chat||Available 24/7 on their website||5-10min|
Energy Casino supports most major languages. This includes English, Polish, German, Hungarian, Norwegian, Finnish, Russian, Portuguese, Turkish and Vietnamese.
To access the help centre, scroll to the bottom of the page, then click on FAQ. Here, you’ll find several different categories of questions such as banking, security, bonuses, technical, casino and others.
Energy Casino Offers Good Customer Support
You’ll find all three main methods of contact, including email, chat and phone. At the time of our review, though, the phone lines of the casino were down, so we weren’t able to access this option.
The live chat function should still prove more than enough if you have some quick questions you need to be answered. Many languages are supported by the casino as well, so most people should be able to contact them with no trouble.
Our Verdict: Energy Casino’s Support is more than Helpful With three ways to contact them and many languages supported, we think most people will be satisfied with the support options.
The responsible gaming section is found at the bottom of the casino page. The page has several sections to it and includes links to outside resources, such as gamblers anonymous.
To close an account, you have to contact the casino. If you need to be excluded from your account for a while as well, you can also contact them to do so. However, we didn’t see anything such as deposit limits or time limits.
Energy Casino Looks Committed to Responsible Gambling
Our review of the responsible gambling page suggests Energy Casino takes it seriously. We were pleased to find what appears to be a detailed resource. There’s plenty of information on responsible gambling and signs to watch out for that things are getting out of hand.
Additionally, there are links to gamblers anonymous and other resources. There’s even an email right on the page to contact them directly.
Our Verdict: This Page Delivers what it Should. The responsible gambling page is an extensive resource that provides the information you would expect.
Awards and Recognitions
We weren’t too surprised to see that Energy Casino has received several awards. They do appear to be exceptional in several regards. Their awards include:
- Malta’s iGaming Excellence Award
- SBC Awards 2106
- Global Gaming Awards 2017
Energy Casino proved to be one of the better casinos we recently reviewed. Overall the casino does many things right, and there isn’t much room for criticism. The casino has two licenses, a great selection of games, a wide selection of banking options and good customer service. We feel anyone who signs up here will have a great experience. We give them an excellent score of 95/100.