Star Casino is an online casino, established in 2016 and licensed by the Belgian Gaming Commission, that offers an impressive amount of 2528 slots games for players to choose from. Operated by the Grand Casino Chaudfontaine - a land-based casino based in Liège - it provides featured, new, and popular games. A curious fact about Star Casino is that players need to be over the age of 21 to qualify to play, due to Belgian law.
There isn't much information on the website, however the casino has a Help page with a FAQ section and a live chat one can contact when in need.
|Top slots provider||NetEnt, Playson, Bally, Quickspin, Novomatic, and many more.|
Over 2000 games
|VIP program||Yes - Loyalty Program|
|Payment method||Bancontact, Maestro, PaySafeCard, Ukash|
|Customer support||FAQ, Telephone, Live Chat|
|Minimum deposit||10 EUR|
|Minimum withdrawal||10 EUR|
|License||Belgian Gaming Commission|
The slots offered by the casino cover common themes such as mythology, fruit slots or sci-fi. The list of developers is quite large, with famous industry names such as NetEnt, Quickspin, ELK or Playson available.
With Star Casino, players can find their slots in the "Games" section of the website. The lobby features New, Popular , Live, Favorite, and Jackpot games and on the left side of the screen players can also choose per Categories, Providers and Themes.
Exclusive slots are marked with a red "Exclusive" tag. Star Casino does offer exclusive slots between their classic, video, and 3D slots. like the following:
This is the list of the top10 slots available on Star Casino:
Bonuses are one of the crucial vital elements to where online casinos get ranked. Online casinos use bonuses as a way to remain competitive and to score potential customers.
Unfortunately, however, Star Casino does not offer any bonuses, as they’re not allowed by law to provide Welcome or Deposit bonuses. They do, however, have some tournaments and promotions for players to participate in.
Unfortunately, the casino doesn’t offer any kind of promos, including Free Spins.
Due to restrictions regarding Belgian gambling laws, Star Casino is not allowed to offer any kind of deposit bonuses.
Star Casino has only one tournament available at the moment:
Star Casino does not offer a VIP program. Players may find this to be slightly disheartening, seeing that their website alone leaves a lot to be desired, however, players can be part of the online casino's promotions and tournaments. However, there’s a Loyalty program where players earn Starcoins for each bet made.
Players looking for info regarding payment methods can check the “Money” section available in the Help Center. Even though there’s not much to work with, any question or query regarding these issues should be posted to the support team using the Live Chat available.
Both deposits and withdrawals have a minimum value of 10 EUR.
|Payment Method||Type||Minimum Deposit||Maximum Deposit||Average Deposit Time||Average Withdrawal Time|
|Maestro||Credit / Debit Card||10 EUR||--||Instant||--|
|Bancocontact||Credit / Debit Card||10 EUR||--||Instant||--|
|Paysafecard||Prepaid Card||10 EUR||--||Instant||--|
|Ukash||Prepaid Card||10 EUR||--||Instant||--|
|In Person||At one of the available gambling halls||10 EUR||--||Instant||Instant|
Withdrawals can only be made by bank transfer or in person, at the cage of one of the several gambling halls the group has available.
There's one major positive to Star Casino, and that's in their ability to provide quality slot games.. Software providers used on Star Casino are as follows:
The website is pretty straightforward, with the sole focus on the games and tournaments. It's a bit challenging to try and look into the positives regarding the features and user experience. There is information, but there's too much digging to get the important stuff unless you’re constantly using the Live Chat. Navigating around the website is relatively easy to do. Still, you can easily miss the terms and conditions and privacy policies because they are situated at the bottom of the screen and written in tiny print.
Star Casino does not offer any type of app, however a quick chat with the Support Center revealed that an app is in the making and will see the light pretty soon. In the meantime, players can enjoy the casino on their mobile devices, as it is mobile-friendly and compatible with various operating systems, like iOS and Android. All the content is available and with the same quality as its desktop counterpart.
Star Casino has 2 evident support channels. The Live Chat feature is easy to locate on the screen, and from the "Help" section players can find further information on their telephone and FAQ section.
Telephone (available 24/7)
English: +32 2 669 45 00
Dutch: +32 2 669 55 00
French: +32 2 669 65 00
Registering with Star Casino, as with most registrations, is straightforward.
Players need to note that the online casino does require additional documents in the form of an ID or passport. Without such information, the online casino will not release your winnings which would cause delays.
Typical online casinos tend to have a visible section that highlights and discusses responsible gambling. With Star Casino, that's not the case. All the information concerning responsible gambling initiatives is mentioned in the terms and conditions. They include:
Even though there’s not much info about security protocols, privacy, and fair play, not even in the Terms and Conditions. However, Star Casino promises client confidentiality by using the latest protection technology, like an SSL encryption protocol. It’s also expected that the games are regularly audited and all personal and financial info is properly secured.
Initiating a final verdict brings mixed feelings. This is because even though the online casino offers a variety of games and promotions, there's minimal information and not enough reassurance on the security, privacy, and fair play of games. With better structuring from the online casino's side, Star Casino would surely improve on a few things.